Return Policies

24 Hour Return Policy

We offer a 24 hour full refund on any single item purchase of $50 or more (before taxes).

Must have original receipt. Funds will be refunded as they were paid, and only to the card used for payment if applicable.

Non-Refundable Purchases

• Custom Work
• Custom Orders
• Clearance Items
• Prints
• Matting
• Marked Down Products

7 Day Exchange Policy

Purchases under $50 (before taxes) may be exchanged for merchandise or store credit within 7 days of original purchase.

Non-Exchangeable Items

• Custom Work
• Custom Orders
• Clearance Items
• Prints
• Matting

Must have original receipt. Funds will be refunded as they were paid, and only to the card used for payment if applicable.

Order Cancellations

Any custom work or custom order may be cancelled with a full refund with-in 24 hours of original order date. After this, the sale is considered a final sale and no refunds will be given.

Layaways

At Pictures-Frames & More we understand that buying art is an investment, and this is why we offer our customers a convenient layaway plan.

All layaway purchases must be $49.97 or more. A minimum payment of 25% plus taxes must be put down. You have 90 days to pay in full. All layaway sales are Final Sales.